NHTSA Complaint #11207560 — 2017 FORD TRANSIT

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 47-57 MPH, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE POWER STEERING UNIT WAS REPLACED FOUR TIMES DUE TO SEVERAL FAILURES. THE VEHICLE WAS TAKEN TO COUGHLIN FORD OF CIRCLEVILLE LOCATED AT 24001 US-23, CIRCLEVILLE, OH 43113, (740) 474-3138 TO BE DIAGNOSED. THE CONTACT STATED THAT THE DRIVESHAFT NEEDED TO BE REPLACED. THE DRIVESHAFT WAS REPLACED HOWEVER, THE FAILURE RECURRED. SEVERAL SHIM KITS WERE USED TO BALANCE THE DRIVESHAFT HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V103000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE, CASE NUMBER: CAS-17564414. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.