NHTSA Complaint #11207535 — 2011 TOYOTA CAMRY

REF # MICHELIN CASE NUMBER 14617544 SUMMARY#1. PURCHASED 4 MICHELIN TIRES THRU SEARS ON 01/27/17(ATTACHED PROOF - "SEARS-01-27-2017- MICHELIN ", MILEAGE # 38955) 2. ON 03/22/17, ONE TIRE BURST. (PLS SEE ATTACHED NTB REPLACEMENT REFERENCE PROOF - "NTB-MARCH22_2017", MILEAGE # 40221)3. ON 12/7/18, 2 TIRES BURST.(PLS SEE ATTACHED GOOD YEAR REFERENCE PROOF - "GOOD YEAR DEC 7 2018 INV126569", MILEAGE # 56640) 4. PLS PULL MY AUDIO COMMUNICATIONS DURING MARCH 2017 AND DEC 2018 PLEASE DO A FULL FLEDGED INVESTIGATION ON THIS ISSUE. THESE ARE MY DEMANDS# 1. I REQUESTED BACK IN MARCH 2017 WHILE TALKING TO YOUR REP, TO VERIFY, IF THE TIRES SOLD TO ME WERE FROM A LOT WHICH SENT WITH DEFECTS. A. THIS IS VERY EASY. PULL MY TIRE NUMBER, GET THE PLANT REFERENCE, RUN BY ANALYSIS BY SEEING NUMBER OF COMPLAINTS OR RUN A LOAD/STRESS TEST TO SEE IF THERE ARE NO DEFECT. B. I WAS GIVEN AN EXPLANATION THAT IT IS NOT, DON'T THINK THAT ANYONE VERIFIED, GAVE 100% REPLACEMENT AND I PAID ONLY FOR INSTALL.2. AGAIN WHEN 2 TIRES BURST ON DEC 2018, REQUESTED THE SAME. A. THE REP WHOM I TALKED TO WAS VERY RUDE, REFUSED TO ANSWER(PLS PULL THE AUDIO AND LISTEN THE CONVERSATION) B. I DID CHAT TOO. I WAS TOLD THAT I MAY BE GIVE 25% AND 35% DISCOUNT ONLY. C. I WAS TOLD THAT MICHELIN WILL NOT DO THAT VERIFICATION FOR ANY DEFECTS! 3. DUE TO ABOVE REASONS, I LOST THE TRUST WITH THE QUALITY OF MICHELIN TIRES, HENCE ENDED UP BUYING GOOD YEAR TIRES. 4. FIRST BURST HAPPENED AFTER 1266 MILES (40221-38955) SECOND BURSTS HAPPENED AFTER 16419 MILES (56640 - 40221) PLS EXPLAIN YOUR ASSURANCES TO AN END CONSUMER. AM I NOT ALLOWED TO GET AN EXPLANATION?