NHTSA Complaint #11207409 — 2015 GMC YUKON UNKNOWN OR OTHER

Complaint Details

ODI Number	11207409
Vehicle	2015 GMC YUKON
Component	UNKNOWN OR OTHER
Date of Incident	May 11, 2019
Date Filed	May 14, 2019
Mileage	114,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MY LIFT GATE FAILED TO CLOSE WHILE AT GROCERY STORE. IT WAS STUCK IN RAISED /OPEN POSITION. COULD NOT CLOSE MANUALLY. I HAD TO DRIVE HOME AND TO GMC SERVICE CENTER W/ LIFT GATE RAISED. THERE IS A GMC RECALL BULLETIN ON FILE14300A BUT MY VEHICLE VIN # IS NOT TAGGED, INOPERABLE LIFT GATE. I WAS ADVISED BY SERVICE MANAGER, MY LIFT GATE MOTOR HAD TO BE REPLACED. THIS IS MY 3RD CHEVY/GMC SUV AND MY FIRST TWO SUBURBANS HAD OVER 250K MILES AND NEVER HAD AN ISSUE W/ MY LIFT GATE. MY YUKON HAS ONLY 114K MILES, WELL TAKEN CARE OF AND THE LIFT GATE FAILS ME. THE EXISTING RECALL SHOULD APPLY TO MY REPAIRS, ESTIMATE COST $700.00.

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