NHTSA Complaint #11207294 — 2019 BUICK ENCORE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11207294
Vehicle	2019 BUICK ENCORE
Component	SUSPENSION
Date of Incident	February 7, 2019
Date Filed	May 13, 2019
Mileage	7,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

THE LOWER CONTROL ARM IS POORLY DESIGNED. WHEN THE VEHICLE HITS A POTHOLE IT WILL CAUSE THE LOWER CONTROL ARE TO BEND NEAR THE BALL JOINT. BASICALLY, THE LOWER CONTROL ARM METAL IS NOT REINFORCED IN THAT AREA. THE AREA BY THE BALL JOINT IS JUST A FLAT PIECE AND DOES NOT HAVE MUCH STRENGTH. WHEN IT FAILS IT WILL CAUSE THE CV JOINT TO COME OUT OF THE TRANSMISSION AND BREAK MANY PARTS.

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