NHTSA Complaint #11207208 — 2010 SUBARU LEGACY

TL* THE CONTACT OWNS A 2010 SUBARU LEGACY. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AND CAME TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE NORMAL. IN ADDITION, THE CONTACT STATED THAT EACH TIME THE VEHICLE SHIFTED DOWN AND COME TO A STOP, IT WOULD STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT CALLED ED REILLY SUBARU DEALER, LOCATED AT 150 MANCHESTER ST, CONCORD, NH 03301, (603) 225-0200, AND INFORMED THE DEALER OF THE FAILURE. THE TECHNICIAN ADVISED THE CONTACT THAT IT WAS THE TORQUE CONVERTOR THAT FAILED AND WAS A KNOWN ISSUE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.