NHTSA Complaint #11207201 — 2016 FORD FUSION

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11207201
Vehicle	2016 FORD FUSION
Component	STEERING
Date of Incident	May 13, 2019
Date Filed	May 13, 2019
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

STEERING STOPPED WORKING AND BECAME VERY STIFF MAKING IT NEARLY IMPOSSIBLE TO MOVE THE STEERING WHEEL. NEARLY CAUSED A FATAL ACCIDENT. A LIGHT CAME ON STATING "STEERING ASSIST FAULT SERVICE REQUIRED". THIS APPEARS TO BE A KNOWN ISSUE AD WAS PART OF A RECALL BY FORD IN PREVIOUS YEARS BUT HAVE NO RECALL HAS BEEN ISSUED FOR THE 2016 YEAR MODEL. THE VEHICLE WAS ON A COUNTY ROAD WHEN IT OCCURRED. NORMAL DRIVING WHEN THE STEERING WENT OUT. THANKFULLY TRAFFIC WAS LIGHT.

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