NHTSA Complaint #11207073 — 2018 LAND ROVER RANGE ROVER SPORT

I AM THE OWNER OF A 2018 RANGE ROVER SPORT. I BOUGHT THE CAR ABOUT 11 MONTHS BACK FROM LAND ROVER OF SAN ANTONIO. IT CURRENT HAS JUST OVER 9,000 MILES. I ALONG WITH MY FAMILY WAS DRIVING IN HOUSTON ON THE BUSY IH-10 FEEDER LANES AND WHEN I ATTEMPTED TO TURN LEFT ON GESSNER ROAD, THE STEERING OF MY CAR LOCKED FOR A FEW SECONDS, AND THEN CAME BACK TO NORMAL FUNCTION - IN THAT SPLIT SECOND MY CAR SLIPPED INTO THE NEXT TURN LANE. FORTUNATELY, THE CAR TURNING IN THAT LANE WAS BEHIND US, AND SO WE AVOIDED AN ACCIDENT. RIGHT THEN I SAW SOME VERSIONS OF THE FOLLOWING MESSAGES ON THE DISPLAY: "FORWARD ALERT NOT AVAILABLE" "AEB NOT AVAILABLE (OR WORKING)" "POWER STEERING FUNCTION REDUCED." RIGHT AFTER THE TURN THE STEERING AGAIN BECAME IMPOSSIBLE TO MOVE. I BARELY MANAGED TO MANEUVER MY CAR INTO A STRIP CENTER LOT - IT TOOK AN INORDINATE AMOUNT OF POWER TO TURN THE CAR AND HAD TO BE DONE IN MULTIPLE FORWARD AND REVERSE STEPS. SUBSEQUENTLY, I CALLED THE ROADSIDE ASSISTANCE LINE, AND THEY SENT A FLATBED TO TAKE THE CAR TO LAND ROVER HOUSTON CENTRAL ON OLD KATY ROAD. ALL OF THIS HAPPENED AROUND DINNER TIME (7.30/8PM) ON SATURDAY, 5/11. THE DEALERSHIP, OF COURSE, WAS CLOSED BY THEN AND SO THE CAR IS PARKED THERE WAITING FOR SERVICE TO LOOK AT WHAT HAPPENED. THIS IS MY WIFE'S CAR AND SHE GENERALLY TRANSPORTS OUR KIDS IN IT. I WAS INCIDENTALLY DRIVING IT YESTERDAY AS WE ARE GOING TO A FAMILY EVENT. THIS COULD HAVE BEEN A BIG DEAL IF THERE WAS A CAR IN THE NEXT LANE TO US. IT'S HARD TO UNDERSTAND HOW THE CAR WOULD LOCK IT'S BASIC FUNCTIONALITY (STEERING) MIDWAY AT A DECENT SPEED. I LOOKED ONLINE AND THERE IS SOME REFERENCE TO A SAFETY RECALL (N227 (NHTSA 18V-625)) - NOT SURE IF THIS IS RELATED. WE RECEIVED NO NOTIFICATION AT LEAST FROM ANYONE REGARDING ANY RECALL ON OUR CAR.