NHTSA Complaint #11207018 — 2013 FORD FUSION
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11207018 |
| Vehicle | 2013 FORD FUSION |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
FORD FUSION RECALL - RIGHT REAR DOOR LATCH UNHOOKED, THE DOOR DOESN'T STAY CLOSED. RECALL WAS FOUND ON THIS SITUATION, AND FRONT RIGHT DOOR HAD THIS ISSUE ABOUT A YEAR AGO AND WAS CLAIMED TO BE FIXED. NOW REAR RIGHT DOOR IS HAVING THIS ISSUE AND IT IS ENTIRELY UNSAFE TO DRIVE. ANGELA KRAUSE FORD IN ROSWELL WAS CHARGING AROUND $500 TO REPLACE THIS DOOR LATCH, EVEN THOUGH THERE WAS A RECALL ON THIS INCIDENT. THE VEHICLE WAS STAYING AT THEIR LOCATION WAITING FOR A WARRANTY TO COVER THE COSTS BUT THIS DID NOT OCCUR, AND WE WERE STILL CHARGED FOR A DIAGNOSTIC FEE, JUST FOR THEM TO LOOK AT THE DOOR.
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