NHTSA Complaint #11206991 — 2003 BMW X5 SAV

TAKATA RECALL. I RECEIVED A CARD IN THE MAIL FROM BMW OF NORTH AMERICA INFORMING ME THAT THERE WAS A RECALL ON THE AIRBAG FOR MY 2003 BMW X5. WHEN WE CALLED THE DEALERSHIP IN AMARILLO TEXAS, AUTOPLEX BMW, WE WERE TOLD BY THE SERVICE MANAGER KENDRA THAT WE ARE WELCOME TO BUY NEW CARS FROM THEM BUT THEY WILL NO LONGER HONOR WARRANTY OR RECALL. WORK FOR ANYONE WITH THE LAST NAME (XXXX) OR WHO IS RELATED TO OR AFFILIATED WITH DR. (XXXX). IS THERE ANY ASSISTANCE YOU CAN GIVE WITH THIS MATTER?3 THE RECALL STATES THAT THE INFLATOR COULD CAUSE SERIOUS INJURY OR DEATH IF UN RESOLVED, DOES THE BMW DEALER HAVE THE RIGHT TO REFUSE TO PERFORM THE RECALL, JEPRODIZING MY SAFETY FOR WHATEVER PERSONAL VENDETTA THEY HAVE AGAINST DR. (XXXX), MY SON? (XXXX) (BEST PERSON TO CONTACT) (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).