NHTSA Complaint #11206835 — 2009 HONDA CR-V AIR BAGS

Complaint Details

ODI Number	11206835
Vehicle	2009 HONDA CR-V
Component	AIR BAGS
Date of Incident	May 10, 2019
Date Filed	May 10, 2019
Mileage	81,485 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TAKATA RECALL TOOK VEHICLE TO DEALERSHIP ON 5-23-17 FOR TAKATA AIRBAG RECALL. RECENTLY WE RECEIVED ANOTHER AIRBAG RECALL LETTER. CALLED DEALER THINKING THAT WE ALREADY HAD TAKEN CARE OF THIS MATTER. WERE INFORMED THAT ON 5-23-17 ONLY THE DRIVERS AIRBAG WAS REPLACED AND NOW PASSENGER BAG NEEDED TO BE REPLACED. WHY WERE BOTH NOT DONE ON 5-23-17? WHY HAVE WE BEEN DRIVING A CAR WITH AN UNSAFE PASSENGER AIR BAG FOR 2 ADDITIONAL YEARS AND A TOTAL OF 15,157 MILES. ALL THIS TIME WE THOUGHT WE WERE DRIVING A SAFE CAR, NOT PLAYING RUSSIAN ROULETTE WITH THE PERSON RIDING IN THE PASSENGER SEAT.

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