NHTSA Complaint #11206824 — 2010 BUICK LUCERNE

TL* THE CONTACT OWNS A 2010 BUICK LUCERNE. THE CONTACT STATED WHEN TURNING THE STEERING WHEEL AN ABNORMAL SQUEAKING SOUND WAS HEARD. THE CONTACT STATED THAT THE NOISE WAS A DISTRACTION TO THE CONTACT'S FOCUS WHEN DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED AS A CLOCK SPRING FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOT CONTACTED. THE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.