NHTSA Complaint #11206466 — 2014 CHRYSLER 300

I BOUGHT GOODYEAR TIRES AT A DEALERSHIP. THEY SAID THEY HAD TO ORDER THEM FROM CHRYSLER. THE DEALERSHIP HAD TO BALANCE THE TIRES 3 TIMES. I WAS WITHOUT MY CAR FOR 5 DAYS, BUT THEY DID PROVIDE A RENTAL. I WAS CALLED TO DRIVE THE CAR TUESDAY WITH THE HEAD MECHANIC, AND THE FRONT RIGHT SIDE WAS STILL WOBBLY. THE MECHANIC SAID IT WAS THE TIRES BECAUSE THEY WERE GOODYEAR AND NOT MICHELIN'S (THAT'S WHAT WAS ON THE CAR ORIGINALLY). I TOLD THE DEALERSHIP THAT I WAS NOT HAPPY WITH THE RIDE OF THE TIRES AND I WANTED TO PAY THE DIFFERENCE AND GET THE MICHELIN TIRES. I WAS TOLD TODAY THAT THEY (DEALERSHIP) CONTACTED CHRYSLER AND THEY SAID NO, THEY WILL NOT TAKE THE TIRES BACK. I HAVE ONLY DRIVEN ON THE TIRES 3 TIMES, ONCE BACK TO THE DEALERSHIP AFTER THEY PUT THE TIRES ON. THE SECOND TIME I DROVE HOME AFTER THE SECOND BALANCING WASN'T CORRECT, AND THE THIRD TIME, BACK TO THE DEALERSHIP. I FEEL THIS IS OUTRAGEOUS THAT CHRYSLER WON'T TAKE THESE BAD TIRES BACK. THEY SHOULDN'T EVEN SELL THESE! I'VE NOTICED THERE ARE SEVERAL COMPLAINTS ABOUT THIS TIRE WHICH INCLUDES THE SAME THING I'M COMPLAINING ABOUT, WOBBLING. I ONCE WORKED FOR CHRYSLER AND I AM ALSO GOING TO CONTACT SOMEONE AT CHRYSLER HEADQUARTERS. I WOULD DEFINITELY LIKE A RESPONSE TO THIS COMPLAINT! I BOUGHT THE TIRES ON APRIL 30, 2019, TOOK MY CAR BACK THE SAME DAY, TOOK IT IN ON FRIDAY, MAY 2, 2019, AND NOW PICKING IT UP TODAY, MAY 9, 2019.