NHTSA Complaint #11206405 — 2013 BUICK ENCLAVE

WHEN DRIVING THE WHOLE ELECTRIC SYSTEM WIGS OUT. IT STARTS WITH THE WHOLE A/C CONTROLS BLACKING OUT AND TURNING OFF. THEN THEY MIGHT FLICKER. THIS IS FOLLOWING BY EVERY WARNING AND SERVICE LIGHT IN THE DASH COMING ON AND EVERY WARNING ANNOUNCEMENT COMING ON THE SCREEN ON THE DASH WITH THE CAR BEEPING AND DINGING. THEN THIS IS FOLLOWED BY THE ENTERTAINMENT SYSTEM COMPLETELY SHUTTING DOWN AND GOING BLACK AS WELL. SOMETIMES IT WILL DO THIS ALL OVER AGAIN AND FLICKER A COUPLE OF TIMES BEFORE COMING BACK ON FINE, AND SOMETIMES IT WILL COME BACK ON FINE AFTER DOING THIS WHOLE CYCLE ONCE. IT HAS NOT SHUT OFF THE ENGINE SO FAR, BUT THERE ARE PROBLEMS WITH STEERING AND DOWN OR UP SHIFTING DURING AND RIGHT AFTER THIS HAPPENS. IT MAY DO THIS MULTIPLE TIMES WITHIN THE SPAN OF ABOUT 10 MINS, OR IT MAY DO IT ONCE IN A 30 MIN SPAN OF TIME. THERE IS NO PATTERN OR REASONING TO IT. IT DOES THIS NO MATTER WHAT WEATHER CONDITION OR ROAD CONDITION THERE IS, AND NO MATTER HOW FAST I AM GOING OR HOW MANY MILES I HAVE DRIVEN. IT DOES SEEM TO BE DOING IT MORE ON A REGULAR BASIS NOW, IT IS EVERY SINGLE TIME I DRIVE THE CAR, AND THIS IS A DAILY DRIVER I DRIVE IT AT LEAST FOUR TIMES A DAY. THIS NEEDS TO BE RECALLED AND FIXED BEFORE SOMEONE GETS HURT BECAUSE IT IS HARD TO DRIVE AND STEER WHEN IT IS DOING THIS. I HAVE RECORDED VIDEO OF ME DRIVING AND IT DOING THIS. IT HAS BEEN DOING THIS FOR ABOUT TWO WEEKS NOW.