NHTSA Complaint #11206127 — 2017 CHRYSLER PACIFICA

WHILE DRIVING THE VEHICLE AT BETWEEN 25 AND 30 MPH, THE FRONT PASSENGER WINDOW WENT DOWN BY ITSELF. ABOUT 4 MINUTES LATER AT THE SAME SPEED THE VEHICLE SHUT OFF COMPLETELY BY ITSELF. I WAS ABLE TO STEER IT INTO A PARKING LOT AND INTO A PARKING SPACE. ALL POWER WAS LOST WHEN IT SHUT DOWN AND EVEN THOUGH IT WAS IN DRIVE WHILE I WAS GLIDING INTO THE PARKING SPACE, IT WAS AS IF THE VEHICLE WAS IN NEUTRAL. NO POWER STEERING, SO VERY HARD TO STEER IT. AFTER THE VEHICLE STOPPED COMPLETELY, THE VEHICLE LOCKED IN PLACE. I PUT THE VEHICLE IN PARK, INSTRUCTIONS CAME UP ON THE DASH THAT SAID TO PRESS BRAKE AND START VEHICLE. I WAS ABLE TO RESTART IT AND CONTINUE ON MY DRIVE. THIS IS NOT THE FIRST TIME THE FRONT PASSENGER WINDOW HAS GONE DOWN BY ITSELF, BUT IT IS THE FIRST TIME THE VEHICLE HAS COMPLETELY SHUT DOWN.