NHTSA Complaint #11206104 — 2015 GMC YUKON

THE AIR CONDITIONING HAS FAILED IN BOTH OF THE YUKON'S WE OWN SO WE DECIDED TO TAKE ONE OF THEM TO A FRIENDS BODY SHOP WHO DISCOVERED THAT THE CONDENSER DESIGN IS ASSEMBLED TO THE VEHICLE FRAME WITH THE PIPE ENTERING THE CONDENSER IN COMPLETELY RIGID STATE MEANING THAT WHEN THERE IS FLEX TO THE VEHICLE FRAME THE PIPE DOES NOT MOVE AND THUS CRACKS OVERTIME FROM THE CONDENSER, MAKING THE CONDENSER LEAK AND RENDERING THE AIR CONDITIONING USELESS. WE WERE TRAVELING IN SOUTH CAROLINA WITH A 11 MONTH OLD, A 2 YEAR OLD AND A TEN YEAR OLD. WE PULLED OVER SO MY BOYFRIEND COULD RUN INTO A PIGGLY WIGGLY TO GRAB SOME GROCERIES AND I STAYED IN THE CAR WITH THE KIDS. THE AIR WAS RUNNING AND WITHIN MINUTES THE CAR SUDDENLY BECAME VERY WARM AND UNCOMFORTABLE AND I IMMEDIATELY CHECKED THE AC AND IT WAS RUNNING BUT NO COLD AIR WAS COMING OUT. IN FACT THE CAR WAS BECOMING LIKE A SAUNA. OUR KIDS GET VERY CAR SICK. BEFORE I COULD GET ALL THREE OF THE OUT OF THE CAR THE 2 YEAR OLD HAD ALREADY VOMITED. NEEDLESS TO SAY THE REST OF THE TRIP WAS ABSOLUTELY HORRIBLE TO GO ANYWHERE BY CAR AND THE DRIVE HOME WAS MISERABLE WITH A PUKING 2 YEAR OLD AS WE HAD TO DRIVE WITH THE WINDOWS DOWN FOR FRESH AIR BUT IT WAS STEAMY AND UNCOMFORTABLE. WHEN PEOPLE THINK OF SAFETY ISSUES THEY NORMALLY THINK OF BRAKES, ENGINES, ETC WHILE DRIVING. WHEN YOUR AC GOES OUT AND YOU HAVE VERY YOUNG CHILDREN THAT YOU NORMALLY WOULD NOT PUT IN THAT SITUATION SUCH AS A NEW BORN IT PRESENTS A SAFETY ISSUE AND SHOULD BE ADDRESSED BY GM. THE CURRENT AIR CONDITIONING SYSTEM HAS A 100% FAILURE RATE BEFORE 100K MILES AND IN SOME CASES MUCH SOONER THAN THAT. BOTH OF OUR VEHICLES HAD IT HAPPEN BEFORE 60K MILES. THE REASON GM WONT GET BEHIND IT IS THE LABOR COST TO FIX IT. YOU HAVE TO REMOVE THE ENTIRE FRONT END, THE LIGHTS AND THE FRONT FRAME IN ORDER TO GET TO THE CONDENSER. POOR DESIGN FOR SERVICE.