NHTSA Complaint #11205934 — 2018 HARLEY-DAVIDSON FXLR

FOR SOME REASON THE FUEL CAP VIBRATES QUITE LOUD AT CURTAIN RPM. I ALSO HAD ISSUES WITH THE BRAKES. THE REAR BRAKE WAS SQUEALING A LOT AND AT ONE POINT MY FRONT BRAKE WAS GOING SOFT ON ME. THE FIRST TIME I HAD IT IN THERE FOR THAT REASON THEY CALLED ME THE NEXT DAY AND TOLD ME THAT THEY DIDN'T HEAR ANYTHING, THE BRAKES OF THE CAP. OF COURSE I WAS NOT HAPPY WITH THIS AND TOOK IT BACK THE FOLLOWING WEEK. THIS TIME THEY SAID THE SAME THING, THAT IT COULD BE HEARD AND NOTHING IS WRONG WITH THE BIKE. AFTER THAT I CONTACTED HARLEY DIRECTLY AND WITHIN 2 HOUR RECEIVED A CALL FROM ROMMEL HARLEY AND ALL OF A SUDDEN IT TURNS OUT THAT THE PART NUMBER AS MY GAS CAP WAS FOUND TO BE DEFECTIVE AND THE NEW MODEL WAS ORDERED, ALSO THEY BROKE MY BRAKES DOWN TO PIECES TO FULLY INSPECT THEM AND HAND FILE THEM. THE ISSUE WITH THE FRONT AND REAR BRAKES ARE BETTER BUT I CAN TOLERATE IT, AS FOR THE GAS CAP IT STILL IS DOING THE SAME THING. WHEN I CONTACTED THEM I WAS TOLD NOTHING MORE CAN BE DONE SO AGAIN I CONTACTED HARLEY DIRECTLY AND ASKED WHAT COULD BE DONE. THEY CALLED ROMMEL AND SPOKE WITH THEY. I WAS CALLED BACK AND INFORMED THAT NOTHING WOULD BE DONE AND I HAD TO DEAL WITH IT BECAUSE ROMMEL SAID NOTHING WAS WRONG. ALSO HAD THE CHECK ENGINE LIGHT CAME ON. CODES P1510H P2127H P2138H. REDUCED POWER MODE ALONG WITH RANDOM THROTTLE FROM ALMOST STALLING TO THE BIKE DECIDE TO GIVE ITSELF FULL GO REQUIRING EITHER TAKING THE BIKE OUT OF GEAR OR PULLING THE CLUTCH IN. NOTHING WAS DONE BECAUSE "WE NEED TO SEE IT HAPPEN". ERROR CODES WE'RE STILL STORED AND COULD BE READ. NOT SURE IF YOU'RE FAMILIAR WITH MOTORCYCLES BUT WHEN YOU'RE GOING DOWN THE HIGHWAY AND IT DECIDED TO GO FULL THROTTLE IT'S QUITE A SCARY THING ESPECIALLY BECAUSE IT'S QUITE HARD IF NOT IMPOSSIBLE TO SHIFT IN THAT SITUATION.