NHTSA Complaint #11205689 — 2016 KIA SORENTO

ON 3/21/19 I WAS DRIVING THROUGH A EZ PASS TOLL PLAZA. I HEARD A VERY LOUD SOUND ALMOST LIKE AN EXPLOSION COMING FROM THE FRONT PASSENGER SIDE OF THE CAR. MY CAR STARTED TO VIBRATE. I PULLED TO THE SIDE TO CHECK OUT THE CAR. I THOUGHT MY TIRE BLEW. THERE NOTHING WRONG WITH THE TIRES. THERE WAS NOTHING AROUND OR IN THE LANE OF THE TOLL PLAZA. I COULD NOT IDENTIFY THE REASON FOR THE SOUND. I DID SMELL AN ODD ORDER IN THE CAR. I WAS ABLE TO DRIVE THE CAR WITHOUT ANY FURTHER PROBLEM. A FEW WEEKS LATER I HEARD A SQUEAKING SOUNDS WHEN DRIVING. RECENTLY I TOOK THE CAR TO KIA AND WAS ACCUSED OF THE CAR BEING IN AN ACCIDENT. I EXPLAINED TO THEM THE INCIDENT AND STATED THAT THE CAR WAS NEVER IN AN ACCIDENT. I WAS ADVISED BY KIA TO CONTACT MY INSURANCE COMPANY TO REPAIR THE ISSUES.