NHTSA Complaint #11205589 — 2018 FORD ECOSPORT

THE ON/OFF ISN'T WORKING CORRECTLY. ONCE THE CAR SHUTS OFF AT A LIGHT AND YOU TAKE OFF THE CAR STARTS JERKING AND THE RPM STARTS RACING. WHEN I'M DRIVING UP AN INCLINE THE CAR STARTED JERKED SO HARD IT FELT LIKE I HIT A BRICK WALL. A WEEK AGO I WAS AT A STOP LIGHT AND WHEN I HIT THE GAS TO GO THE CAR BARELY MOVED WHILE I WAS AT AN INTERSECTION BECAUSE IT JERKED THE WHOLE WAY ACROSS, ALL THE OTHER CARS HAD TO WAIT UNTIL I COULD GET OUT THE WAY. I GOT THIS CAR ON 4/15/19 AND I'VE NEVER HAD THIS TYPE OF PROBLEM BEFORE. I'M GETTING SCARED TO DRIVE IT BECAUSE WHAT IT'S DOING IS DANGEROUS. I HOPE FORD LOOKS INTO THIS, FIGURE OUT WHAT THE CAUSE IS AND FIX IT. THE PROBLEM IS WORSE GOING FROM A SITTING POSITION TO TAKING OF AND WHEN GOING ON ANY INCLINE. THE JERKING IS LOUD, IT SOUNDS LIKE YOU HIT SOMETHING AND THE JERK IS VERY HARD. THE CAR ALSO DOESN'T SHUT ON AND OFF AS IT SHOULD. THE CAR STILL JERKS EVEN WITH THE ON/OFF BUTTON TURNED OFF