NHTSA Complaint #11205585 — 2018 TOYOTA TUNDRA

I PURCHASED A 2018 TOYOTA, TUNDRA TRUCK IN 1/2018. ON 3/5/19 AT APPRX 8 AM. I ASSUME AN ELECTRICAL FIRE STARTED BENEATH THE CENTER CONSOLE. WHILE AT A STANDSTILL, ON MY DRIVEWAY, AROUND 8 AM, A FIRE STARTED INSIDE THE TOYOTA.THE FIRE COULD NOT BE EXTINGUISHED WITH WATER AND CONTINUED TO GROW AND ONLY AFTER A FIRE EXTINGUISHER WAS USED WAS THE FIRE EXTINGUISHED. THE FLAMES HAD CONSUMED THE PLASTIC IN THE CENTER CONSOLE TO THE AUTOMATIC GEAR SHIFT. THE FIRE HAD RUN ALONG THE SAME PATH THAT THE WIRE RUN WHICH COULD BE VISUALLY SEEN. WE TRIED TO MOVE THE VEHICLE A DISTANCE FROM A BUILDING BUT COULD NOT SHIFT IT FORWARD ONLY BACKWARDS. WE CONTACTED OUR INSURANCE AND AFTER INSPECTION THEY DETERMINED IT WAS AN ELECTRICAL FIRE. THERE HAS BEEN NO AFTER MARKET ADDITIONS TO THIS VEHICLE. WE CONTACTED TOYOTA AND THE VEHICLE WAS TOWED TO THE DEALERSHIP ON3/8/19. A CLAIM WAS FILED WITH TOYOTA (#[XXX]) THEREAFTER. IT IS NOW MAY 2018 AND TO DATE WE DO NOT HAVE OUR CAR BACK NOR KNOW OF THE STATUS OF OUR CLAIM. AS AN FYI THE TRUCK WAS SERVICED ON 8/2018 AND THEY ADVISED US THAT THEY HAD TO REPLACE THE TRUCK BATTERY WITH A BRAND NEW BATTERY ON THIS SAME NEW CAR - SOMETHING ABOUT NOT KEEPING THE CHARGE. THE FIRE WAS ON 3/5/19 AND IT IS NOW 5/3/19 AND WE HAVE NOT BEEN ADVISED ON THE STATUS OF THE VEHICLE. ON ONE OF THE PHONE CALLS I WAS ADVISED THAT IT WAS AT PRODUCT LIABILITY. ONE MY PHONE CALL TODAY THEY DID NOT KNOW WHEN I WOULD HAVE MY TRUCK BACK OR THE OUTCOME OF THE INVESTIGATION. THE TRUCK'S APPROXIMATE MILEAGE WAS 20K. I WAS ADVISED BY MY STATE'S AG THAT I WAS OBLIGATED TO REPORT THIS INCIDENT TO YOU. I WOULD LIKE ANSWERS AND I WOULD LIKE MY 2018 TOYOTA AS IT SHOULD BE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT