NHTSA Complaint #11205032 — 2013 HYUNDAI TUCSON

I RECEIVED A RECALL NOTICE (CAMPAIGN 181) IN APRIL 2019, THE NOTICE RECOMMENDED THAT I TAKE MY VEHICLE TO BE LOOKED AT, I SCHEDULED THE APPOINTMENT AND ON THE WAY TO THE DEALER SHIP THE CAR SUFFERED A HIGH-SPEED STALL, FORTUNATELY I WAS ABLE TO GET OFF THE BUSY ROAD WITH NO INCIDENTS. I HAD MY VEHICLE TOWED TO THE DEALER SHIP AT MY OWN EXPENSE. THE STALL WAS EXACTLY WHAT THEY SAID COULD HAPPEN TO MY VEHICLE ON THE RECALL NOTICE. NOW 18 DAYS LATER THERE HAS BEEN NO RESOLUTION, THE RECALL IS NOT BEING COMPLETED IN A TIMELY MANNER. HYUNDAI SAID I COULD PAY FOR THE REPAIR MYSELF AND IF THE RECALL REMEDY COVERED IT I COULD APPLY TO BE REIMBURSED. I DO NOT HAVE THE ABILITY TO COVER THE REPAIR MYSELF AND I AM WARY THEY WOULD FOLLOW THROUGH WITH ANY SORT OF REIMBURSEMENT. THEY HAVE ALSO NOT OFFERED A RENTAL VEHICLE.