NHTSA Complaint #11205016 — 1998 FORD F-150

I HAVE CONTACTED MYSELF THE BF GOODRICH COMPANY AND THE DEALERSHIP THAT SELLS BF GOODRICH TIRES. I HAVE CONTACTED THE COMPANY TWO TIMES. I HAVE NOT HEARD ANYTHING FROM THESE PEOPLE AND IT HAS BEEN TWO TO THREE MONTHS. I AM WRITING YOU HOPING THAT I CAN GET SOME RESULTS. I BOUGHT TIRES ON LINE THRU MANDAN WALMART. THE DATE WAS MARCH 26, 2016. IT WAS FOR 4 TIRES. THE SIZE WAS P235/70R16. I HAD A FLAT REAR 3-5-2019. I TOOK THE TIRE IN TO BE REPAIR ON 3-7-2019. MANDAN WALMART WOULD NOT REPAIR THE TIRE BECAUSE IT HAD DRY ROT. THE MILEAGE AT THAT TIME WAS 149312. WHEN I PURCHASED THE TIRE FROM MANDAN WALMART I DID NOT KNOW THAT THE TIRES WERE GOTTEN FROM A THIRD PARTY CALLED DOTCOM TIRE. THEY SENT THE TIRES TO THE STORE AND THEY PUT ON AND BALANCED WITH NEW VALVE STEMS. WHAT I DID NOT KNOW IS THAT THE TIRE HAD A MANUFACTURE DATE OF 04/13. THEY WERE SOLD AS NEW TIRES AND THE WARRANTY ONLY HAD 3 YEARS ON IT. MANDAN WALMART SAID THEY DO NOT FIX FLATS WITH ROT AND THAT DID NOT SELL THE TIRES, THE THIRD PARTY DID. I BOUGHT NEW TIRES NOT THREE YEAR OLD TIRES AND MANDAN WALMART SHOULD TOLD ME THAT THE TIRES WERE THAT OLD. MANDAN WALMART TOLD ME ALSO "CUSTOMER NEGLECT" ON MY VEHICLE WHAT NONSENSE IS THIS? ALSO, MANDAN WALMART ALSO SAID "CUSTOMER NEGLECT" AND NOT TAKING PROPER CARE OF YOUR VEHICLE IS THE OTHER COMMENT THEY MADE AND THIS IS WHY THEY WILL NOT FIX MY TRUCK, THEY SHOULD NOT TELL CUSTOMERS BLUNTLY THERE IS NO NEGLECT ON THIS VEHICLE. THE MILEAGE ON THE TRUCK NOW IS 156828. I TOOK THE TIRE TO OK TIRE AND THEY FIXED IT. WHAT WILL I DO ABOUT THE OTHER TIRES WHICH HAVE THE SAME PROBLEM? PLEASE CALL ME AT AREA CODE [XXX] ABOUT THIS PROBLEM. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”