NHTSA Complaint #11204918 — 2011 HONDA ACCORD CROSSTOUR

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11204918
Vehicle	2011 HONDA ACCORD CROSSTOUR
Component	ENGINE
Date of Incident	April 30, 2019
Date Filed	May 1, 2019
Mileage	72,728 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2011 HONDA ACCORD CROSSTOUR. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STARTED TO VIBRATE ABNORMALLY AND THE CHECK ENGINE WARNING INDICATOR FLASHED ON AND OFF REPEATEDLY. THE VEHICLE WAS TAKEN TO WHITE ALLEN HONDA (LOCATED AT 630 N MAIN ST, DAYTON, OH 45405, (937) 220-6386) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO THE PISTON RINGS, WHICH CAUSED MISFIRES IN THE ENGINE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN EXTENDED WARRANTY PROGRAM (MANUFACTURER COMMUNICATION NUMBER: A13-079). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,728.

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