NHTSA Complaint #11204736 — 2013 BUICK VERANO
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11204736 |
| Vehicle | 2013 BUICK VERANO |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 84,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
PURCHASED THE CAR USED FROM A REPUTABLE BUICK DEALER WITH 84K MILES ON IT. 7 DAYS LATER, THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING HOME FROM WORK. I IMMEDIATELY BROUGHT THE CAR HOME TO PREVENT FURTHER MECHANICAL PROBLEMS AND NOTICED THAT WHEN I PUT THE CAR INTO PARK, THE TRANSMISSION FELT LIKE IT DROPPED AND IT WAS HARD TO SHIFT. I TURNED THE CAR OFF, LET IT REST, AND THEN TURNED IT BACK ON. THIS TIME, THE CHECK ENGINE LIGHT CAME ON AGAIN. I TRIED SHIFTING THE CAR INTO REVERSE AND THE "R" LIGHT ON MY DASH BEGAN TO FLASH. I PUT IT INTO DRIVE AND THE "D" BEGAN TO FLASH. I TRIED TO MOVE THE CAR FORWARD AND THE CAR HAD ALMOST NOW POWER. EACH SHIFT MADE THE TRANSMISSION FEEL AS THOUGH IT WAS DROPPING AND IT MADE A VERY LOUD NOISE. I HAD THE CAR TOWED BACK TO THE DEALER AND WAS TOLD THAT IT IS THE TRANSMISSION CONTROL MODULE ($1100). THIS HAPPENED JJUST 7 DAYS AFTER PURCHASING IT, AND LESS THAN 2 WEEKS AFTER BEING INSPECTED BY THE DEALER.
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