NHTSA Complaint #11204421 — 2016 CHEVROLET TRAX STRUCTURE:BODY

Complaint Details

ODI Number	11204421
Vehicle	2016 CHEVROLET TRAX
Component	STRUCTURE:BODY
Date of Incident	December 18, 2018
Date Filed	April 29, 2019
Mileage	7,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. THE CONTACT STATED THAT THE PASSENGER SIDE ROOF MOLDING FRACTURED AFTER A TRIP TO A CAR WASH IN DEC 2018. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RE-ATTACHED THE MOLDING PIECE WAS TAPED DOWN WITH 3M DOUBLE-SIDED TAPE, BUT THE FAILURE RECURRED TWO TIMES. THE ROOF MOLDING BECAME COMPLETELY DETACHED AFTER THE LAST FAILURE. THE CONTACT CALLED HOSELTON CHEVROLET AT 585-662-2800 (LOCATED AT 909 FAIRPORT RD, EAST ROCHESTER, NY 14445) AND WAS INFORMED THAT THE PART NEEDED TO BE ORDERED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,500.*BF*JB

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