NHTSA Complaint #11203999 — 2013 KIA OPTIMA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11203999
Vehicle	2013 KIA OPTIMA
Component	AIR BAGS
Date of Incident	June 1, 2018
Date Filed	April 26, 2019
Mileage	124,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CRAIN KIA OF SHERWOOD (5830 WARDEN RD, SHERWOOD, AR 72120, (501) 436-4852 23502) AND WAS INFORMED THAT THE RECALL REPAIR WAS PREVIOUSLY COMPLETED ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 12843689. THE CONTACT WAS ALSO PROVIDED A LOANER VEHICLE. THE FAILURE MILEAGE WAS 124,000. PARTS DISTRIBUTION DISCONNECT.

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