NHTSA Complaint #11203481 — 2018 CHEVROLET CORVETTE

MY FATHER ([XXX]) DROVE HIS 2018 CORVETTE Z06 (18K MILES AND STILL UNDER CHEVROLET/GM MANUFACTURER'S FACTORY WARRANTY) TO A DOCTOR'S APPOINTMENT ON APRIL 11, 2019. UPON CONCLUDING HIS APPOINTMENT AND RETURNING TO HIS CAR, HE NOTICED HIS TIRE PRESSURE SENOR INSTRUMENTATION INDICATED THAT ONE OF HIS REAR TIRES HAD LOW PRESSURE. HE IMMEDIATELY DROVE TO THE DEALER (JN CHEVROLET - HONOLULU, HAWAII) AS HE SUSPECTED HE HAD A LEAK. UPON ARRIVING AT THE DEALERSHIP AND HAVING THEIR SERVICE TEAM LOOKING AT THE TIRE, THEY DISCOVERED SMALL CRACKS IN THE REAR RIM. THERE WERE/ARE NO OTHER SIGNS OF DAMAGE OR IMPACT. THEY ALSO DISCOVERED THAT THE OTHER REAR RIM HAD SIMILAR CRACKS. THE DEALER SAID IT WAS PROBABLY DUE TO HITTING POTHOLES AND IT WOULD NOT BE COVERED UNDER THE WARRANTY. WE REQUESTED THE WARRANTY CLAIM BE ESCALATED TO GM. GM RESPONDED (REFERENCE ATTACHED PDF) THAT IT WAS NOT COVERED UNDER THE WARRANTY. THEY FAILED TO PROVIDE ANY REASONS AS TO WHY IT WAS NOT COVERED. I ALSO PERSONALLY ELEVATED TO GM AND THE VERBALLY RESPONDED THAT IT WAS CONSIDERED NORMAL WEAR AND TEAR'NOT A WARRANTY ITEM. THIS SEEMED AN ODD RESPONSE ESPECIALLY SINCE THERE WAS NO VISIBLE SIGNS OF DAMAGE AND NOTHING TO INDICATED THERE WAS IMPACT TO CAUSE A CRACK. IN REVIEWING OTHER COMPLAINTS, THIS SEEMS TO BE A COMMON SAFETY ISSUE AND MY SENSE IS GM IS NOT WILLING TO ADDRESS DUE TO THE SCOPE OF THE PROBLEM. HOPING THIS REPORT CAN BE USED TO INFORM ANY ONGOING DISCUSSIONS. THANK YOU. [XXX] REGISTERED OWNER: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT