NHTSA Complaint #11203460 — 2013 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11203460
Vehicle 2013 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage 130,789 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

MY CAR WAS IN PARK IDLING AND THE ENGINE SUDDENLY STOPPED. I WAS ABLE TO GET IT RESTARTED AND STARTED TO DRIVE HOME AND IT FELT LIKE IT WAS GOING TO DIE. I APPLIED PRESSURE TO THE GAS PEDAL AND THERE WAS NOTHING AND COULD NOT STOP. THE ENGINE DIED WITH NO LIGHTS OR ANY WARNINGS ON. I HAD TO HAVE CAR TOWED TO LOCAL MECHANIC DUE TO THE DEALERSHIP BEING 50 MILES AWAY. HE LOOKED AT IT AND STATED THAT IT WAS DUE TO INTERMITTENT ENGINE STALL, THAT IT SHOULD FALL UNDER KIA RECALL AND THAT I NEEDED TO GET IT TO DEALERSHIP. HE TRIED TO CONTACT A LOCAL DEALERSHIP AND WAS NOT ABLE TO TALK WITH ANYONE. HE STATED I NEEDED TO GET IT TO A DEALERSHIP. I HAD IT TOWED TO DEALERSHIP TO BE LOOKED AT. IT WAS PUT ON DIAGNOSE, SCANNED WITH NO CODES COMING UP. HE STATED THEY DROVE IT FOR AWHILE AND NOTHING HAPPEN, CANNOT DIAGNOSE IT. THIS IS THE THIRD TIME THAT I HAD TO HAVE IT TAKEN TO DEALERSHIP FOR THIS REASON AFTER THE ENGINE WAS REPLACED (UNDER THE RECALL AS WELL) AND I CANNOT GET ANYWHERE WITH IT. I AM AFRAID THAT IT WILL STALL WHILE DRIVING ON THE HIGHWAY WITH MY GRANDBABIES.

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