NHTSA Complaint #11202972 — 2015 GMC YUKON

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11202972
Vehicle 2015 GMC YUKON
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

TL* THE CONTACT OWNS A 2015 GMC YUKON. SHORTLY AFTER THE CONTACT PURCHASED THE VEHICLE, THERE WAS AN ELECTRICAL FAILURE AND THE RADIO FAILED TO FUNCTION. THE DEALER (PENSKE BUICK GMC OF CERRITOS, 17720 CRUSADER AVE, CERRITOS, CA 90703, (877) 886-6265) REPLACED THE RADIO WITH A WARRANTY; HOWEVER, THE FAILURE CONTINUED. ALSO, THE VENT CONTROLS FAILED FOR THE AIR CONDITIONER AND HEATER. WHILE MAKING A LEFT TURN AND A U TURN, THE STEERING WHEEL SEIZED SEVERAL TIMES. THE DEALER INDICATED THAT THEY SERVICED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) AND WAS AWARE THAT THE RECALL REMEDY FAILED. THE CONDITION PROGRESSED TO THE POINT THAT THE VEHICLE BEGAN TO STALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE MULTIPLE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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