NHTSA Complaint #11202948 — 2017 FORD MUSTANG

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11202948
Vehicle 2017 FORD MUSTANG
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 6,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

SYNC 3, RANDOMLY MY SAMSUNG GALAXY S7 LOSES BLUETOOTH CONNECTION, THEN RE-CONNECTS A FEW SECONDS LATER. I NOTICE IT BY THE MESSAGE THAT MY PHONE HAS SUCCESSFULLY CONNECTED APPEARS ON THE TOP OF THE SCREEN WHILE DRIVING. I AM NOT ON THE PHONE THAT MUCH, BUT I HAVE HAD THE BLUETOOTH CONNECTION FAIL WHILE I WAS ON THE PHONE. A FEW SECONDS LATER THE MESSAGE APPEARS THAT THE PHONE IS CONNECTED AND MY CONVERSATION CAN CONTINUE OVER THE CAR SPEAKERS/MIC. I DO NOT DROP THE CALL ON THE PHONE ITSELF. IT DISCONNECTS AT LEAST ONCE EVERY TIME I DRIVE IT, I NOTICED IT LATE 2018.

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