NHTSA Complaint #11202935 — 2018 KIA STINGER STRUCTURE:BODY

Complaint Details

ODI Number	11202935
Vehicle	2018 KIA STINGER
Component	STRUCTURE:BODY
Date of Incident	October 24, 2018
Date Filed	April 22, 2019
Mileage	7,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WHEN CAR GOING OVER BUMPS/IMPERFECTIONS ON ROAD, A TICKLING NOISE CAN BE HEARD NEAR B PILLAR OR A PILLAR. THIS IS A WIDESPREAD ISSUE WITH MANY USERS COMPLAINED IN ONLINE FORUMS AND DEALERSHIPS. I TOOK THE CAR FOR INSPECTION MULTIPLE TIMES AND KIA USA DENIED IT IS AN ISSUE AND REFUSE TO PROVIDE FURTHER REPAIR, INSPECTION OR ASSISTANCE. THE NOISE IS VERY OBVIOUS WHEN TURNING INTO A SLOPED DRIVEWAY AND THE BODY IS EXPERIENCING TORSIONAL FORCES. A CONSUMER IN CANADA EXPERIENCED THE SAME ISSUE AND GOT IT DIAGNOSED AND REPAIRED AT GUS REVENBERG KIA WINDSOR ONTARIO CANADA. USER DARREN1556 IN THIS POST BELOW DESCRIBED THE DETAILS: "IT WAS THE JOINT BETWEEN THE WINDSHIELD FRAME AND WHERE IT MEETS THE TOP OF THE A-PILLAR. HAVING MY ROOF COMPLETELY EXPOSED THE TECH STUCK SOMETHING IN THE BAD JOINT AND THE NOISE WAS GONE. I'M NOT SURE IF THEY PUT A SPOT WELD IN THE END OR TWEAKED THE METAL PERMANENTLY." HTTPS://STINGERFORUM.ORG/THREADS/CREAKING-NOISE-DRIVER-SIDE-DASH-AREA.3355/PAGE-2 I BELIEVE ANYTHING RELATED TO BAD JOINTS OF WELDING AND RIGIDITY OF THE CAR FRAME COULD BE A SAFETY CONCERN. PLEASE LOOK INTO THIS AS KIA USA REFUSED TO TAKE ANY ACTIONS, WHILE KIA CANADA HAS DIAGNOSED AND FIXED THE ISSUE. THANKS,

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