NHTSA Complaint #11202892 — 2014 SUBARU FORESTER

I WAS DRIVING AT A LOW RATE OF SPEED IN MY PAVED APARTMENT COMPLEX ROAD WHEN I HEARD A LOUD METALLIC PING. I THOUGHT I HAD JUST THROWN A ROCK OR SOMETHING. BUT THE NEXT DAY MY CAR WAS MAKING SQUEAKING NOISES WHEN GOING OVER ROUGH ROADS AND OVER SPEED BUMPS AND SEEMED MORE DIFFICULT TO HANDLE WHEN DRIVING. I TOOK THE CAR IN TO THE DEALER TO FIND THAT THE RIGHT REAR SPRING HAD SHEARED AND THAT BOTH BACK SPRING WERE BADLY RUSTED. I ONLY HAD JUST OVER 21,000 MILES AND DO NOT DRIVE OFF ROAD OR DO ANY TOWING. BOTH SPRINGS HAD TO BE REPLACED. THIS SEEMS TO HAVE HAPPENED FAR TOO SOON IN THE LIFE OF CAR -- I BELIEVE IT IS A MANUFACTURING DEFECT GIVEN HOW MANY OTHER PEOPLE I'VE HEARD HAVING THE EXACT SAME ISSUE. REPAIR BILL WAS ~$780. SUBARU DID REIMBURSE A GOOD PORTION AS A GOOD WILL GESTURE - ACKNOWLEDGING THAT THIS WAS A PREMATURE FAILURE.