NHTSA Complaint #11202787 — 2017 MITSUBISHI OUTLANDER

VEHICLE FIRST PRESENTED WITH THE CHECK ENGINE SOON LIGHT ILLUMINATING. THIS HAPPENED SIMULTANEOUSLY WITH THE ENGINE LOSING SPEED. THE CAR DECREASED BY TEN MPH WHILE I WAS DRIVING ON A MAJOR HIGHWAY. WITH THE FOOT PUSHING DOWN ON THE GAS PEDAL NO ACCELERATION WAS ABOUT TO OCCUR FOR SEVERAL SECONDS. THE VEHICLE THEN RETURNED CONTROL BACK TO ME AND I WAS ABLE TO REGAIN HIGHWAY SPEEDS. I HAVE TAKEN TO THE LOCAL MITSUBISHI DEALER BEGINNING AS FAR BACK AS SEPT OF 2018 THIS CAR FIVE TIMES FULLY UNDER WARRANTY. FIVE TIMES THEY RETURNED THE CAR ASSURING ME THE PROBLEM WAS RESOLVED. I HAVE RECALL SR-17-005 OF CERTAIN OUTLANDERS AND LANCERS THAT I LOCATED ONLINE. UNDER THE NHTSA WEBSITE MY VIN IS NOT UNDER RECALL, HOWEVER THE RELAY IS WHAT THEY TOLD ME WAS WRONG AND REPAIRED. THE EXPERIENCES AND DESCRIPTION OF SYMPTOMS MATCH RECALL ACCORDINGLY. THE CHECK ENGINE LIGHT ILLUMINATED AGAIN YESTERDAY 04/22/19 AND I WILL AGAIN BE RETURNING TO THE DEALERSHIP. NOW THOUGH I HAVE LOST MY CONFIDENCE IN THEIR ABILITY TO RECTIFY THE PROBLEM.