NHTSA Complaint #11202539 — 2007 HONDA CIVIC

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11202539
Vehicle 2007 HONDA CIVIC
Component ENGINE
Date of Incident
Date Filed
Mileage 104,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

2007 HONDA CIVIC COUPE- CRACKED ENGINE BLOCK I FOUND OUT I HAD A LEAK SO I HAD MY CAR TOWED TO THE DEALERSHIP TO FIND OUT WHERE THE LEAK WAS COMING FROM. UPON THEIR FINDINGS, THEY TOLD ME IT WAS MY ENGINE BLOCK. WHICH AT THAT TIME THEY EXPLAINED TO ME THAT THERE WAS A WARRANTY FOR CRACKED ENGINE BLOCKS IN WHICH, HONDA HAD EXTENDED IT TO 10 YEARS. THAT WOULD HAVE BEEN GREAT HAD I BEEN THE ORIGINAL OWNER OF THE VEHICLE TO HAVE IT REPLACED. SADLY I'M THE SECOND OWNER AND WAS UNAWARE OF THIS ISSUE WITH THESE VEHICLES, ALONG WITH BEING OUT OF WARRANTY BY 3 YEARS. I JUST BOUGHT THIS VEHICLE FROM A DEALER LESS THAN 6 MONTHS AGO, FOR $6,000 WHICH I ALSO PAID HONDA $1416 TO HAVE THE NECESSARY UPDATES DONE ON IT, BECAUSE IT ONLY HAD 102,000 MILES BEING A 2007. WHICH SHOULD SAY THAT I'M VERY RESPONSIBLE IN TAKING CARE OF NEEDS. WELL, ITS NOW AT 104,000 MILES AND THE ENGINE BLOCK IS CRACKED IN WHICH MY VEHICLE HAS BEEN AT THE DEALERSHIP FOR GOING ON NOW A WEEK, WAITING ON SOMEONE TO GET BACK WITH ME TO TELL ME IF THEY CAN HELP ME WITH THIS PROBLEM THAT WAS CLEARLY NOT MY FAULT BUT, A MANUFACTURED FAULT. I'VE SEEN A LOT OF COMPLAINTS ON THIS ISSUE AND CAN ONLY PRAY THAT I'M NOT JUST ANOTHER COMPLAINT THAT GETS LOOKED OVER. I WAS QUOTED BY THE DEALERSHIP THE COST WOULD BE $4800 IN WHICH ON A FIXED INCOME CAN NOT AFFORD TO PAY THAT AMOUNT. AS OF THIS DATE MY CAR IS STILL AT THE HONDA DEALERSHIP AS I AM WITHOUT EVEN A LOANER CAR UNTIL THEY WORK OUT THE DETAILS OF THIS. YOU'D THINK BEING ONE OF THE TOP CAR COMPANIES THIS WOULD NOT BE SO DAUNTING AND DRAWN OUT. WHY PUT A EXPIRATION ON SOMETHING THAT CAN CAUSE AN ACCIDENT OR YET SOMEONE'S LIFE AND WHEN IT'S BROUGHT TO ATTENTION THE CUSTOMER IS LEFT WITH THE WORST CASE SCENARIO? LORD HELP US ALL, BECAUSE THERE ARE SO MANY OF THESE I'VE SAW OUT THERE AND IT DON'T SEEM AS IF ANYTHING IS HELPING WITH COMPLAINT AFTER COMPLAINT.

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