NHTSA Complaint #11197270 — 2017 DODGE JOURNEY

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number 11197270
Vehicle 2017 DODGE JOURNEY
Component ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident
Date Filed
Mileage 48,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

WHILE I WAS DRIVING ON A HIGHWAY, THE CHECK ENGINE LIGHT AND TRACTION CONTROL/STABILITY LIGHT CAME ON. YOU COULD FEEL THE CAR LOOSEN UP, AND THE ENGINE SOUND LIKE IT WAS MISFIRING OR SKIPPING. THE CAR DID NOT LOSE POWER, AND RAN FINE THE NEXT TIME I DROVE IT. HOWEVER, IT HAS HAPPENED A FEW MORE TIMES. I HAVE AN APPOINTMENT WITH THE DEALERSHIP, SO WE WILL SEE WHAT THEY SAY. I DID SEE THAT THE 2012-2015 MODELS UNDERWENT A RECALL FOR SOMETHING SIMILAR. MAYBE IT IS THAT SAME ISSUE ON THIS MODEL. ALSO, A FEW MONTHS BACK I WAS DRIVING WHEN THE BOLTS HOLDING THE SERPENTINE BELT (DON'T KNOW THE EXACT NAME OF THE SYSTEM) BROKE OFF. THE CAR OVERHEATED AND COMPLETELY SHUT DOWN. THEY USED SHORT 8MM BOLTS TO HOLD UP THE SYSTEM AND THEY FAILED. DEALERSHIP OR CHRYSLER WOULD NOT COVER COSTS OF AROUND $175 TO FIX, WITH NO ASSURANCE THAT A LONGER 8MM BOLT WOULD HOLD UP LONG TERM. THE CAR HAS LESS THEN 50K MILES ON IT.

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