NHTSA Complaint #11197204 — 2001 FORD WINDSTAR

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11197204
Vehicle	2001 FORD WINDSTAR
Component	STRUCTURE:BODY
Date of Incident	April 10, 2019
Date Filed	April 18, 2019
Mileage	250,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE CHECK-UP AT AN INDEPENDENT MECHANIC SHOP, THE TECHNICIAN NOTICED THAT THE SUBFRAME WAS RUSTED. THE CONTACT WAS ADVISED NOT TO DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO BENNA FORD SUPERIOR (715-394-8669, LOCATED AT 3022 TOWER AVE, SUPERIOR, WI 54880) WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS RUSTED OUT AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE AND STATED THAT THE FAILURE WAS DUE TO THE AGE OF THE VEHICLE AND THE MILEAGE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.

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