NHTSA Complaint #11197156 — 2017 CHRYSLER PACIFICA

AT TIMES WHEN I STEP ON THE GAS TO ACCELERATE THE TRANSMISSION DOES NOT ALWAYS ENGAGE PROPERLY AND IT SLIPS CAUSING A DELAY IN TAKING OFF. I HAVE HAD IT BACK TO THE DEALER FOR ALL UPGRADES OR REPROGRAMS FOR THIS PROBLEM AND YET THE PROBLEM STILL PERSISTS. THE OTHER DAY I WAS PULLING OUT OF A PARKING LOT ONTO A HIGHWAY ON WHICH THERE WAS ONCOMING TRAFFIC. I STEPPED ON THE GAS AND THE TRANSMISSION DID NOT ENGAGE PROPERLY AND THEN THE CAR DID NOT ACCELERATE AS IT SHOULD HAVE WHICH THEN CAUSED THE ONCOMING TRAFFIC TO HAVE TO BREAK IN ORDER TO AVOID HITTING ME. THANKFULLY, THAT VEHICLE WAS ABLE TO STOP BEFORE HITTING ME, BUT I AM FEARFUL THAT ONE DAY I WILL BE IN A SITUATION WHERE I WON'T BE SO LUCKY WHEN THE TRANSMISSION DOES THIS. THIS HAS ALSO HAPPENED TO ME WHEN I HAVE HAD TO SLOW DOWN WHILE ON AN INTERSTATE OR HIGHWAY AND THEN HAD TO ACCELERATE TO RESUME TRAVELING WITH THE OTHER VEHICLES ON THE ROAD. AT TIMES WHEN THE SLIPPAGE OCCURS THE TRANSMISSION SHIFTS VERY HARD WHICH IS QUITE ALARMING.