NHTSA Complaint #11196754 — 2009 AUDI A4

TAKATA INFLATOR: FOR AT LEAST 2 YEARS, IF NOT MORE, WE HAVE RECEIVED RECALL NOTICES FROM AUDI USA TO CALL OUR LOCAL SERVICE AGENT AND MAKE AN APPOINTMENT TO GO IN AND HAVE THE AIRBAGS CHANGED. WE HAVE CONTACTED THEM ASKING FOR AN APPOINTMENT TO HAVE THIS WORK DONE ON AN ALMOST MONTHLY BASIS AND THEY NEVER HAVE THE REPLACEMENT PART. THE A4 HAS BEEN LOCATED IN HUMID SOUTH FLORIDA FOR ALL IT'S LIFE AND IT IS NOW 10 YEARS OLD. MOST IMPORTANTLY, WE'D LIKE TO HAND IT DOWN TO OUR TEENAGE DAUGHTER, HOWEVER, WE ARE RELUCTANT UNTIL IT IS FIXED. THE COLLECTION, OUR LOCAL AUDI DEALERSHIP HAS NOT BEEN ABLE TO PROVIDE US WITH THE REPLACEMENT AIRBAGS.