NHTSA Complaint #11196657 — 2006 JEEP WRANGLER

TL* THE CONTACT OWNS A 2006 JEEP WRANGLER. THE CONTACT TOOK THE VEHICLE TO AVENTURA CHRYSLER JEEP DODGE RAM (2198 NE 163RD ST, NORTH MIAMI BEACH, FL 33162, (305) 493-5000) FOR ROUTINE MAINTENANCE. THE CONTACT NOTIFIED THE DEALER THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V222000 (POWER TRAIN). THE DEALER VERIFIED THE RECALL AND STATED THAT THEY WOULD PERFORM THE RECALL REPAIR AS WELL AS THE OTHER MAINTENANCE REPAIRS. WHEN THE CONTACT WENT TO RETRIEVE THE VEHICLE, THE RECALL REPAIRS WERE NOT COMPLETED. THE DEALER STATED THAT THEY WOULD CALL THE CONTACT BACK WHEN THE PARTS WERE AVAILABLE. THE CONTACT CHECKED BACK WITH THE DEALER SIX TO SEVEN TIMES BOTH IN PERSON AND ON THE PHONE AND WAS INFORMED THAT THE PARTS WERE STILL NOT AVAILABLE. THE CONTACT HAD TO INITIATE THE CALLS SINCE THE DEALER NEVER CALLED BACK OVER A THREE MONTH TIMEFRAME. THE MANUFACTURER'S RECALL CENTER WAS CONTACTED AND THEY STATED THAT THEY WOULD RESEARCH THE MATTER AND CALL THE CONTACT BACK. THE CONTACT HAD NOT HEARD BACK FROM THE RECALL CENTER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT CONSUMER STATED NO INCIDENT OR CRASH HAVE OCCURRED AT THIS TIME. SAFETY RECALL IS FOR CLUTCH INTERLOCK SWITCH. *JB