NHTSA Complaint #11196588 — 2013 CHEVROLET VOLT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11196588
Vehicle	2013 CHEVROLET VOLT
Component	ENGINE
Date of Incident	December 21, 2018
Date Filed	April 15, 2019
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I LIVE IN AND DRIVE MY CAR AROUND SOUTHERN CALIFORNIA UNDER NORMAL CONDITIONS. MY BATTERY COOLANT RADIATOR WAS HIT BY A SMALL ROCK AND LEAKED. THIS PREVENTED CHARGING, CAUSED A CHECK ENGINE LIGHT TO COME ON, AND COOLANT TO POOL UNDERNEATH MY CAR. I TOWED IT TO A NEARBY CHEVY DEALERSHIP TO GET THE RADIATOR REPLACED. RADIATOR DAMAGE TO VOLTS IS NOT UNCOMMON. CHEVROLET KNOWS THIS IS AN ISSUE AND HAS ISSUED A SERVICE BULLETIN COVERING SOME (BUT NOT ALL) VOLTS DUE TO THEIR LOW, VULNERABLE, AND RELATIVELY UNPROTECTED DESIGN OF THE RADIATOR. I BELIEVE CHEVROLET SHOULD REMEDY THE PROBLEM WITH STRONGER RADIATOR SHIELDS AND PROTECTORS.

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