NHTSA Complaint #11196197 — 2016 JEEP RENEGADE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11196197
Vehicle 2016 JEEP RENEGADE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 26,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

"POWER TRANSMISSION" IN JULY OF 2018 IN RUSH HOUR IN LAS VEGAS (5PM-5:30PM) WHILE VEHICLE WAS IN MOTION AND FOOT WAS ON THE ACCELERATOR THE 2016 JEEP RENEGADE POWERED OFF & SHUT DOWN. HAD TO TURN OFF THE VEHICLE AND RESTART FOR THE VEHICLE TO START UP AGAIN. THIS HAPPENED ON A VERY BUSY STREET ROAD. IN AUGUST OF 2018 IN RUSH HOUR IN LAS VEGAS (4:30PM-5:30PM) WHILE VEHICLE WAS IN MOTION AND FOOT WAS ON THE ACCELERATOR THE 2016 JEEP RENEGADE POWERED OFF & SHUT DOWN. HAD TO TURN OFF THE VEHICLE AND RESTART FOR THE VEHICLE TO START UP AGAIN. THIS OCCURRED ON A SLIGHTLY BUSY STREET ROAD. THIS HAPPENED TWICE. BOTH TIMES I WAS VERY LUCKY I WASN'T KILLED WITH ONCOMING TRAFFIC. CAR WAS EXAMINED AT AND IT WAS DETERMINED THAT THE TRANSMISSION WAS AT FAULT AND NEEDED TO BE CHANGED. THIS PROCESS TOOK A MONTH. I WAS RELUCTANTLY GIVEN A LOANER CAR WITH A FEW CASE MANAGERS SAYING IT WAS A FAVOR OF CHRYSLER TO BE ALLOWING ME TO HAVE THIS LOANER CAR. NOT UNDERSTANDING HOW DANGEROUS THIS CAR WAS. HOW MY LIFE WAS AT STAKE. IT'S NOW APRIL 2019 AND THE SAME SIGNS I EXPERIENCED WITH THE DYING TRANSMISSION LAST YEAR ARE HAPPENING AGAIN. EVERY TIME I TURN ON MY AIR CONDITIONER MY CAR STARTS TO ACT SHAKY. A STRANGE SMELL GETS EMITTED, AND THE SHIFTING OF THE GEARS SLOWS DOWN. EVERY TIME I PARK MY CAR ON AN INCLINE AND I USE MY EMERGENCY BREAKS @ MY DRIVEWAY MY CARS BREAKS ARE SLOW TO RESPOND.

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