NHTSA Complaint #11196149 — 2002 TOYOTA 4RUNNER UNKNOWN OR OTHER

Complaint Details

ODI Number	11196149
Vehicle	2002 TOYOTA 4RUNNER
Component	UNKNOWN OR OTHER
Date of Incident	March 8, 2019
Date Filed	April 14, 2019
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

WE PURCHASED A 4RUNNER FOR OUR 18 YEAR OLD DAUGHTER TO DRIVE THINKING IT WOULD BE SAFE, ESP IN MN. SHE WAS DRIVING HOME FROM COLLEGE (130 MILES) AND NOTICED IT HAD A BAD VIBRATION, ESPECIALLY OVER 40 MPH. IT WAS VERY DIFFICULT TO DRIVE. WE WERE OUT OF TOWN AND WHEN WE GOT BACK, BROUGHT IT TO THE SHOP, ONLY TO BE TOLD THE FRAME WAS RESPONDED BEYOND REPAIR (SEE PHOTOS). NOT ONLY DOES THAT SCARE ME FOR MY DAUGHTER, BUT SHE HAS BEEN DRIVING IT A FEW YEARS AND HAD FRIENDS AND OTHER FAMILY MEMBERS IN THE VEHICLE. THE VEHICLE HAS RELATIVELY LOW MILES FOR IT'S AGE AND BASED ON TOYOTAS REPUTATION OF LONGEVITY, WE NEVER EXPECTED THIS SORT OF ISSUE. WE'RE THANKFUL SHE WASN'T HURT, BUT ARE CONCERNED ABOUT OTHERS DRIVING A VEHICLE AND NOT KNOWING IT COULD LITERALLY BREAK IN HALF WHILE DRIVING DOWN THE ROAD!

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