NHTSA Complaint #11196103 — 2017 HYUNDAI SANTA FE SPORT SERVICE BRAKES

Complaint Details

ODI Number	11196103
Vehicle	2017 HYUNDAI SANTA FE SPORT
Component	SERVICE BRAKES
Date of Incident	December 15, 2018
Date Filed	April 14, 2019
Mileage	26,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE WARNING LIGHT SAYING THAT THE EMERGENCY BRAKING SYSTEM IS TEMPORARILY DISABLED KEEPS COMING ON AND OFF MULTIPLE TIMES A DAY AND IT DISABLES THE ADAPTIVE CRUISE CONTROL WHEN I AN DRIVING IN CRUISE CONTROL. IT HAPPENS WHILE VEHICLE IS IN MOTION IN ALL KINDS OF CIRCUMSTANCES AND WEATHER AND HAVE TAKEN CAR TO DEALER 3 TIMES WITHOUT ANY SOLUTION. HAVE TRIED CLEANING SENSORS MULTIPLE TIMES. DEALER HAS SEEN IT HAPPENING TWICE IN A 10-15 MINUTE TEST DRIVE DOCUMENTING IT. HYUNDAI CONSUMER ASSURANCE HAS NOT RESOLVED THE PROBLEM EITHER. IT HAS BEEN HAPPENING SINCE DECEMBER 2018. IT WAS NOT HAPPENING AT ALL FOR THE FIRST 14-15 MONTHS OF OWNERSHIP. IT HAPPENS AT VARIOUS SPEEDS.

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