NHTSA Complaint #11196047 — 2014 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11196047
Vehicle	2014 RAM 1500
Component	STEERING
Date of Incident	April 7, 2019
Date Filed	April 13, 2019
Mileage	76,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

VEHICLE HAS JUST UNDER 77K MILES ON IT, POWERTRAIN WARRANTY EXPIRED END OF FEBRUARY DUE TO TIME RESTRAINT BEFORE REACHING THE 100K MILES LIMIT (7YR/100K MILE ON A CERTIFIED USED) VEHICLE PURCHASED MARCH 2016. WHILE DRIVING THIS WEEK THE POWER STEERING RANDOMLY FAILS CAUSING THE WHEEL TO SNAP TO ONE SIDE, AT FREEWAY SPEED THIS COULD BE FETAL. I HAVE READ FORUMS OF SEVERAL OTHERS HAVING THE SAME ISSUE IN THE PAST AND IT COSTING $2,000-4,000+ TO REPLACE THE ESP (ELECTRONIC POWER STEERING). PART IS NOT FIXABLE WITHOUT REPLACEMENT AND UNDER 100K MILES SHOULD NOT BE HAVING THIS ISSUE. EXTREMELY DANGEROUS IF THIS WOULD'VE HAPPENED AT FREEWAY SPEED, I HAD THE FIRST OCCURRENCE WHILE TURNING A CORNER AT APPROX 25MPH NEARLY SENDING ME OFF THE ROAD. RESTARTED THE VEHICLE AND PROBLEM WENT AWAY LEADING ME TO BELIEVE IT MAY BE A ONE TIME SOFTWARE GLITCH. VEHICLE HAD NO PROBLEMS FOR THE NEXT COUPLE DAYS AND NOW THE STEERING HAS REPEATEDLY FAILED CAUSING ME TO BE UNABLE TO DRIVE IT.

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