NHTSA Complaint #11196041 — 2011 FORD EXPEDITION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11196041
Vehicle	2011 FORD EXPEDITION
Component	ENGINE
Date of Incident	April 12, 2019
Date Filed	April 13, 2019
Mileage	279,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

UPON ENGAGING THE CRUISE CONTROL WHILE IN MOTION AT 65MPH (HIGHWAY) AND GOING UP A BRIDGE THE VEHICLE ACCELERATED WITH ACCELERATOR BEING STUCK ON THE FLOOR (BOTTOMED OUT) BRAKING BECAME INEFFECTIVE AT THAT SPEED. AFTER A MAJOR EFFORT WAS ABLE TO PULL OVER. PUTTING IN NEUTRAL MADE THE VEHICLE IDLE AT VERY HIGH RPM, DID NOT DISENGAGE THE ACCELERATOR. ONLY AFTER SHUTTING THE ENGINE OFF IN N AND PUTTING THE VEHICLE IN P FOLLOWED BY RESTARTING SOLVED THE ISSUE. SECOND TIME THIS OCCURRED WAS AT 55MPH (LOCAL HIGHWAY) FLAT ROAD, SAME OBSERVATIONS. BRIEFLY DISCONNECTING AND RECONNECTING CONTACT DID NOT SOLVE THE PROBLEM. VERY HIGH IDLE IN N AND ONLY AFTER PUTTING THE VEHICLE IN P AFTER SHUTTING DOWN, THE PHENOMENON WAS RESOLVED. ONLY OBSERVED WHILE USING CRUISE CONTROL. IN BOTH CONDITIONS ROAD WAS DRY WITH NO PRECIPITATION

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