NHTSA Complaint #11195948 — 2019 NISSAN ALTIMA

I BECAME AWARE OF THE AUTOMATIC WINDSHIELD WASHER PROBLEM WHEN I TRIED TO CLEAR OFF DUST AND GRIME FROM OUR NEW 2019 NISSAN ALTIMA WHILE DRIVING ON THE HIGHWAY. WHEN I ACTIVATED THE WASHERS TO CLEAN THE WINDSHIELD, THE WASHER FLUID BARELY SPLASHED ONTO THE BOTTOM OF THE WINDSHIELD. I HAD TO REPEATEDLY ACTIVATE THE SYSTEM TO EVEN GET THE WINDSHIELD PARTLY CLEAN. I WENT TO THE DEALERSHIP THE NEXT DAY TO GET THE PROBLEM FIXED. TO MY CHAGRIN, I WAS TOLD NO ONE ELSE HAD COMPLAINED ABOUT THIS PROBLEM AND THAT THE WASHERS OPERATE AS THEY WERE DESIGNED TO DO. BUT I WAS ALSO TOLD THAT THE PLACEMENT OF THE WINDSHIELD WASHER NOZZLES UNDER THE HOOD RESULTS IN THE FLUID STREAM HITTING THE UNDERSIDE OF THE HOOD FIRST AND THEN IT ONLY PARTLY HITS THE WINDSHIELD ABOUT 1/3 OF THE WAY UP ON THE WINDSHIELD. I CONSIDER THIS TO BE A SERIOUS SAFETY ISSUE AND AN INEPT DESIGN FLAW BECAUSE THE DEALERSHIP SAID THEY CANNOT ADJUST THE FLUID STREAM TO SHOOT UP ON THE WINDSHIELD THE WAY EVERY OTHER CAR IN THE WORLD DOES. I HAVE TO LIVE WITH A BARELY CLEANABLE WINDSHIELD BECAUSE SOME DESIGNER NEVER TRIED OUT THE WASHERS IN THE REAL WORLD. PLEASE LOOK INTO THIS SAFETY PROBLEM.