NHTSA Complaint #11195821 — 2007 HONDA ELEMENT

RECALL ON THE VEHICLE IS FOR A FAULTY WIRING HARNESS FOR THE TRAILER HITCH. MY VEHICLE HAS A TRAILER HITCH AND WIRES INSIDE THE VEHICLE, BUT APPARENTLY THE HITCH ISN'T OEM, SO "IT DOESN'T MATTER" ACCORDING TO NELSON HONDA AT 2500 GREENSBORO ROAD, MARTINSVILLE, VA 24112. HONDA WOULDN'T HAVE INCLUDED THE VIN UNLESS IT HAD THE PART THAT NEEDS FIXING, BUT THE DEALER REFUSED BECAUSE IT DIDN'T MATTER FOR MY CAR. IF IT DOESN'T MATTER, THE RECALL SHOULD BE CLEARED FROM MY VIN, BUT I SUSPECT THEY JUST DON'T WANT TO DO THE WORK SINCE THE HITCH ISN'T OEM BUT THE WIRING STILL IS. THEY TOLD ME THAT THE HITCH WASN'T THERE'S SO IT WOULDN'T MATTER, BUT IT'S THE LIGHTS/POWER CONNECTOR. THE ONLY REASON I DIDN'T PURSUE THIS ORIGINALLY IS BECAUSE I'M NOT TOWING ANYTHING, HOWEVER I EXPECT THIS TO CHANGE IN THE FUTURE AND I'M HAVING OTHER PROBLEMS WITH THE DEALERSHIP IN NOT VERIFYING PARTS I PURCHASE SEPARATELY BEFORE ATTEMPTING TO USE (VOIDING RETURN POLICY) SO THAT I HAVE TO BUY THEIR PARTS INSTEAD.