NHTSA Complaint #11195698 — 2012 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11195698
Vehicle 2012 FORD F-150
Component ENGINE
Date of Incident
Date Filed
Mileage 163,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

TRUCK CURRENTLY HAS A RECALL ON IT DUE TO IT GOING INTO FIRST GEAR UNEXPECTEDLY. TOOK TRUCK TO CLOSEST DEALERSHIP TWO WEEKS AGO AND HAD THE RECALL SERVICE COMPLETED. WAS TOLD TO EXPECT MY CHECK ENGINE LIGHT TO BE ON FOR THREE OR FOUR DAYS. WHEN IT STAYED ON A WEEK I CALLED THEM BACK TO DISCUSS THE LIGHT STILL BEING ON. RESCHEDULED A FOLLOW UP APPOINTMENT FOR APRIL 12. ON APRIL 5 AND APRIL 7 THE TRUCK HAD THE SAME PROBLEM THAT THE RECALL WAS SUPPOSED TO FIX. GOING APPROX 50MPH WHEN THE TRUCK WENT INTO FIRST GEAR WITH WHEEL HOP AND SOME FISH TAILING. WHEN THIS PROBLEM OCCURS THE INSTRUMENT PANEL WILL BASICALLY GO TO ALL ZERO'S AND IT TAKES THE TRUCK BEING TURNED OFF FOR THE COMPUTER TO RESET AND ALLOW TRUCK TO DRIVE NORMALLY. JUST WANTED TO DOCUMENT HERE SINCE TRUCK GOES BACK TO DEALERSHIP TOMORROW.

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