NHTSA Complaint #11195636 — 2019 TOYOTA TUNDRA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11195636
Vehicle 2019 TOYOTA TUNDRA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 2,900 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

LESS THAN 3000 MILES WHEN INCIDENT HAPPENED. WHILE DRIVING AT 55 MPH ON A HIGHWAY THE DASH SCREEN SAID BRAKE AND A CHIME WAS HEARD. IT WAS LATE EVENING 3 DAYS AGO AND THEIR WAS ABSOLUTELY NO OTHER VEHICLES AROUND ME. MY INITIAL REACTION WAS TO BRAKE HOWEVER I DID NOT. IT ALSO HAPPENED TWO ADDITIONAL TIMES AT ABOUT 45 MPH ON THE FINAL FEW MILES FROM MY HOME. THE INDICATOR DID NOT STAY ON LONG ENOUGH TO GET A PHOTO OF IT. WHEN I RETURNED HOME I FILED A CASE WITH TOYOTA USA. I THEN CALLED THEM THE NEXT DAY. TODAY I CONTACTED THE DEALER ABOUT TAKING IT IN FOR THE TO CHECK. AT THAT TIME THE SERVICE REP ADVISED ME THERE IS A RECALL ON THE PART SENSOR ON THE ANTI COLLISION AVOIDANCE SYSTEM. I RECEIVED AN EMAIL REPLY FROM TOYOTA USA HOWEVER THE REPLY DID NOT PROVIDE ME WITH ANY INFORMATION , OTHER THAN THE CASE WAS GOING TO BE ENTERED INTO THEIR DATABASE. THEY WILL PLACE A FOAMY TAPE ON THE BACK OF THE SENSOR AFTER RUNNING A DIAGNOSTIC ON IT. THIS SEEMS A BIT UNDER DONE AND A BAND AID FOR WHAT COULD BE A SAFETY HAZARD. IF IT IS A WATER ISSUE (NO RAIN ON THE DAY IT HAPPENED AND DIDN'T HAPPEN ON THE WAY TO MY DESTINATION) I RESEARCHED THE VIN FOR THE RECALL AND I RECEIVED "THERE IS NO RECALL ASSOCIATED WITH MY VIN, ANSWER. HOPEFULLY THE NHTSA WILL DO A SIMPLE WEBSITE SEARCH AND SEE THE NUMBERS OF PEOPLE HAVING THIS ISSUE. I PREFER NOT TO HAVE ANY SAFETY ISSUES WHILE TRANSPORTING MY FAMILY IN THE VEHICLE.

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