NHTSA Complaint #11195535 — 2014 CHEVROLET CORVETTE

INFOTAINMENT SYSTEM AND RADIO DISPLAY HAS INTERMITTENT FLICKERING OR ROLLING SCREEN WHILE CAR IS MOVING OR STATIONARY. THIS FLICKERING IS A CONCERN BECAUSE THE SCREEN CAN BE SEEN OUT OF THE CORNER OF YOUR EYES CAUSING DANGEROUS DISTRACTED VISION WHILE DRIVING. ALSO, THE BACK UP CAMERA HAS FLICKERING THAT MAKES BACKING UP DIFFICULT AND DANGEROUS. THIS STARTED IN OCTOBER 2018 AND HASN'T DISAPPEARED. GM HAS KNOWN ABOUT THE PROBLEM SINCE NOV. 2013 (#PIC5934 AND P1-1318NHTSA#10056464). I CONTACTED GENERAL MOTORS ABOUT THE PROBLEM ONLY TO GET A RUN AROUND OF DIFFERENT CUSTOMER SERVICE REPS AND DIFFERENT SERVICE REQUEST NUMBERS, BUT NO ACTION. THEY NEVER RETURN THEIR PHONE CALLS. THEY CLAIM THAT THEY GIVE COST ASSISTANCE, BUT ONLY AFTER I PAY A DEALERSHIP TO DIAGNOSE THE PROBLEM, WHICH I DID. TO REPLACE THE SYSTEM COSTS $1335. THEY BARELY OFFERED ANY COST ASSISTANCE EVEN THOUGH I OWN 2 GM VEHICLES, HAVE THEM SERVICED AT GM DEALERSHIPS, IN SOUTHERN CALIFORNIA WHERE MOST PEOPLE DRIVE FOREIGN VEHICLES. THE FOREIGN CARS THAT I HAVE OWNED IN THE PAST STAND BY THEIR VEHICLES. I FEEL GM SHOULD DO THE SAME ESPECIALLY IF THEY WANT TO COMPETE IN THE CROWDED SO. CAL. MARKET. GM SEEMS TO BE ABANDONING THEIR DUTY OF NOT ISSUING A RECALL EVEN THOUGH THERE HAS BEEN NUMEROUS COMPLAINTS ABOUT THEIR INFOTAINMENT SYSTEM. THE DEALERSHIP THAT I TAKE MY VEHICLE TO IN THOUSAND OAKS, CA CLAIMS THAT THEY HAVE HAD 7 INFOTAINMENT SYSTEM COMPLAINTS (AND REPLACEMENTS) AND THAT'S JUST ONE DEALERSHIP OUT OF HUNDRED OF THOUSANDS OF DEALERSHIPS ACROSS THE US AND THEREFORE HUNDRED OF THOUSANDS COMPLAINTS. COMPLAINTS ABOUT THIS ARE ALL OVER THE INTERNET. IT'S A PROBLEM THAT NEEDS TO BE ADDRESSED AND I NEED HELP. I HAVE A VIDEO OF MY FLICKERING SCREEN AND WOULD LIKE TO EMAIL IT. HOW DO I DO THIS?