NHTSA Complaint #11195419 — 2014 DODGE DURANGO

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11195419
Vehicle 2014 DODGE DURANGO
Component SEATS
Date of Incident
Date Filed
Mileage 62,831 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

THE PASSENGER SIDE ACTIVE HEAD REST COME APART, LUCKILY IN THE DRIVEWAY. IT PUSHED FORWARD ABOUT 3". THE PLASTIC THAT LOCKS AROUND THE HINGE PIN BROKE. THE DEALER WANTS $700.00 DOLLARS TO REPLACE, PLUS WHEN WILL THE DRIVERS SIDE HEAD REST COME APART. CLEARLY THIS WILL BE A $1,400.00 REPAIR WHEN COMPLETE

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